Last updated: July 12, 2026
This Privacy Policy explains how Substance Abuse Treatment Guide (“we,” “us,” or “our”), operator of SubstanceAbuseTreatmentGuide.com, collects, uses, and shares information when you visit this website, submit a form, or call a phone number displayed on the site. By using this website, you agree to the practices described here.
Information We Collect
Information you provide
When you complete a form or call, you may provide your name, phone number, email address, state and city, insurance details, and information about the type of treatment you are seeking. Providing information is always voluntary, though some services (such as insurance verification) require certain details to function.
Information collected automatically
Like most websites, we and our service providers automatically collect device and usage data such as IP address, browser type, pages viewed, referring URLs, and approximate location, using cookies and similar technologies. Our lead forms may also use compliance technologies such as TrustedForm and Jornaya LeadiD, which document form interactions to verify consent.
How Information Is Used
- To respond to your inquiries and connect you with substance abuse treatment providers or related services you request;
- To verify insurance benefits when you ask us to;
- To operate, maintain, and improve the website and measure marketing performance;
- To document consent for contact as required by applicable law;
- To comply with legal obligations and enforce our terms.
How Information Is Shared
When you submit an inquiry, your information may be shared with treatment providers, insurance verification partners, and service organizations so they can respond to your request. We may also share information with vendors who operate the website on our behalf (hosting, analytics, form processing, call routing), with successors in a business transfer, and when required by law. We do not sell information collected from casual browsing; where lead information is shared with partners for compensation, that sharing is described in our Advertising Disclosure and may be subject to opt-out rights described below.
Sensitive Information
We understand that seeking addiction treatment is deeply personal. We ask only for the information needed to respond to your request. Please do not submit medical records, Social Security numbers, or payment card details through our forms — we do not request them and do not want them.
Cookies and Analytics
We use cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some site functions.
Your Choices and Rights
Depending on your state, you may have rights to access, correct, delete, or restrict sharing of your personal information. You can exercise choices at any time via our Do Not Sell or Share My Personal Information page or by contacting us through the contact page. You may opt out of marketing communications at any time, and consent to be contacted is not a condition of purchasing any service.
Data Retention and Security
We retain inquiry information as long as needed to fulfill your request and meet legal obligations, then delete or de-identify it. We use reasonable administrative and technical safeguards, though no internet transmission is completely secure.
Children
This website is intended for adults. We do not knowingly collect information from children under 18. If you believe a minor has submitted information, contact us and we will delete it.
Third-Party Sites
Links to third-party websites, including government resources, are provided for convenience. Their privacy practices are their own.
Changes to This Policy
We may update this policy from time to time; the date above reflects the latest revision. Material changes will be posted on this page.
Contact
Questions about privacy can be sent through our contact page.